Emergency Maintenance Contact List

Emergency Maintenance Contact List

Should you require emergency maintenance or repairs, please contact us on (07) 3622 6436 to discuss with your Property Manager in the first instance. 

Please leave a voicemail so we can attend to your request promptly.

If it is after hours, please attempt contact us on (07) 3622 6436 in the first instance. You are then able to review the Emergency Contact List below to contact the specialist associated with your emergency request. If emergency repairs are required, Collins Gregory prefers that you utilise the agency approved suppliers and tradespeople due to the quality of their work and reliability in completing emergency repairs.

If your request is non-urgent, please complete a Maintenance Request Form online, or lodge your request through your Tenant App.

Emergency repairs may be any of the following:

  • a burst water service or a serious water service leak
  • a blocked or broken toilet
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm, fire or impact damage
  • a failure or breakdown of the gas, electricity or water supply
  • a failure or breakdown of an essential service or appliance on the premises for hot water, cooking or heating
  • a fault or damage that makes the premises unsafe or insecure (this includes smoke alarms)
  • a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant
  • a serious fault in a staircase, lift or other common area of the premises that unduly inconveniences a tenant in gaining access to, or using, the premises.
If you have an active water leak or burst pipe, and where it is safe to do so, please attempt to turn off your mains water supply. The tap to do this is located in the plastic box either on your footpath, or on the side of your home (if a duplex).

Plumbing & Gas

Ipswich Region

Unblocked Plumbing and Gas  (Anthony)
0413 461 281 

Ipswich Plumbing and Gas  (Sam)
0473 087 672

Proven Plumbing & Gas Services
07 3130 0927

Coorparoo / Greenslopes

Blackflow Plumbing & Gas
0409 042 405

Smoke Alarms (faults, 24/7)

SAS Smoke Alarm Services
0417 007 110


Switched Out Electrical  (Nick)
0449 726 551

Watts & Volts Electrical
1300 928 886

SES / State Emergency Service

For storm damage, should you require immediate assistance with tarping of roofs, please contact SES QLD by calling 132 500 or online: https://132500.qld.gov.au/ses-webapp/

Energex / Fallen Powerlines

Emergencies or fallen powerlines – 13 19 62
Loss of supply (not just a single property) – 13 62 62


GT Lock and Security
0403 138 198

Glass Repairs

Fast Glass Repairs (Trevor)
0413 614 646