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Category: <span>Tenant Handbook</span>

Repairs & Maintenance Requests

From time to time, every home needs some maintenance. Should you discover some maintenance or repair requirement, please let us know about it by completing a Maintenance Request Form (link). This form should be lodged for all non-urgent maintenance and repair requirements. Be sure to provide as much information as possible to help us assess […]

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Contents Insurance

Please be aware that t]as a tenant, the property owner’s (Landlord) insurance does not cover your personal belongings and it is in your best interest to obtain your own home contents insurance, in case the unexpected should occur – being damage, storm event or theft. We will gladly refer you to an insurer who provides […]

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Pets

Unless a pet is specifically approved on your lease, pets will not be allowed at the property without prior approval from Collins Gregory Real Estate, after consultation with the property owner. Please note that in some unit complexes, Body Corporates may not allow pets. If you are thinking about getting a pet, you should first […]

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Gardens & Yards

As stated in your Tenancy Agreement, you are responsible for the lawns and gardens unless specified beforehand. This can be include watering, weeding, trimming and mowing. Please seek advice from your Property Manager before removing any plants or pruning large bushes/trees, and take note of relevant water restrictions that may apply in your suburb. We […]

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